VIRTUATel add powerful enhancements to their multi-media automated survey platform with web and email surveys.
VIRTUATel announced the expansion of their IVR customer feedback service with the enhancement to their web and email surveys. The new web survey service also includes powerful, tailored web page "pop-up's" that invite the viewer to take the survey. This enables VIRTUATel's clients to offer truly multi-media options to collect customer feedback surveys, upon whichever contact method the customer prefers. As always, all data is collected and viewed on their award winning web reporting suite.